The method
Use this prompt by inputting it directly into your LLM. Replace bracketed info with specific details. Ideal for marketers aiming to boost customer loyalty and reduce churn through tailored communication.
The prompts
Prompt 1
Develop three email subject lines and email body drafts designed to retain customers who haven't made a purchase in [Number] months. Segment these customers based on their past purchase behavior: [List Purchase Categories, e.g., electronics, apparel, home goods]. For each segment, include a personalized offer such as [Discount Percentage]% off their next purchase or free shipping. The email should also highlight recent product updates or new arrivals that align with their previous interests, referencing specific product names if possible. Maintain a friendly and inviting tone, and ensure a clear call to action.
Prompt 2
Compose an email sequence of three emails aimed at retaining a customer who recently canceled their subscription to [Service Name]. The first email should express understanding and ask for feedback on their cancellation experience. The second email should highlight the features they may be missing and offer a limited-time incentive to rejoin, such as a free month or access to premium features. The third email should share customer success stories and testimonials relevant to their usage of the service before cancellation. Make the tone empathetic and solution-oriented, focusing on how the service can still benefit them.