The method
Define your brand's customer service philosophy. Outline clear steps for resolving issues, handling complaints, and providing refunds/exchanges. Share with customers on your website. Ideal for new businesses/rebranding.
The prompts
Prompt 1
Write a comprehensive customer service policy for a fictional online clothing store. The policy should address returns, exchanges, refunds, and handling complaints in a detailed and empathetic way. Make the policy easily accessible and understandable for customers.
Prompt 2
Develop a customer service policy for a high-end restaurant. The policy should emphasize exceptional service, handling complaints with grace, and providing options for resolution. The policy should be a clear reflection of your brand's commitment to hospitality.