LLM Prompts

Customer Journey Mapping

Customer experience and journey mapping prompts.

The method

Identify customer segments, touchpoints, pain points, and desired experiences. Ask for journey maps, experience optimization, or customer satisfaction improvements.

The prompts

Prompt 1
Map customer journey for online subscription service from awareness to retention
Prompt 2
Analyze customer touchpoints in retail experience and identify improvement opportunities
Prompt 3
Create customer experience optimization plan for B2B sales process