The method
Use in ChatGPT or Gemini. Provide details about your target audience, business goals, and existing customer data. Specify the desired segmentation criteria (demographics, behavior, purchase history). Refine with follow-up questions.
The prompts
Prompt 1
Develop five distinct email segmentation strategies for a SaaS company targeting small to medium-sized businesses (SMBs). The company offers project management software. Consider factors such as industry, company size, user behavior within the software (e.g., feature usage, login frequency), and engagement with previous email campaigns. For each strategy, outline the target audience, key segmentation criteria, example messaging, and metrics to track for success. Focus on actionable segments that can be implemented immediately to improve email open rates, click-through rates, and conversion rates to paid subscriptions. Be sure to include a strategy that focuses on companies that are currently using a competing product and may be looking to switch.
Prompt 2
I want to improve the effectiveness of our promotional emails by targeting specific customer segments. Can you provide me with three distinct email segmentation strategies that focus on personalization? Assume we have data on customer purchase history, website activity (pages visited, time spent), and demographics. For each strategy, outline the target audience, segmentation criteria (rules), key messaging themes, and examples of personalized email content. Also, suggest specific subject lines tailored to each segment to increase open rates. One strategy should focus on upselling or cross-selling opportunities based on past purchases. Provide examples of how to dynamically insert personalized content into the email body based on the segment.