The method
Use this prompt in ChatGPT to simulate a UX audit focused on mobile users. Provide the URL of the website or app. Specify key user flows you want to optimize for mobile. Ideal for identifying friction points.
The prompts
Prompt 1
Conduct a comprehensive mobile-first UX audit of [website/app URL], focusing on these key user flows: [list user flows, e.g., onboarding, product search, checkout]. Identify at least five specific areas where the mobile experience can be improved to increase conversion rates and user satisfaction. For each area, provide a detailed explanation of the issue, its potential impact, and concrete, actionable recommendations for addressing it. Consider factors such as page load speed, mobile navigation, form usability, call-to-action placement, and accessibility for users with disabilities. Prioritize recommendations based on their potential impact and ease of implementation. Include specific examples of how other mobile apps or websites have successfully addressed similar challenges. Finally, provide a summary report outlining the key findings and recommendations.
Prompt 2
I want you to act as a UX expert specializing in mobile usability. I am seeking to improve the mobile experience of my website, [website URL]. Please analyze the website from the perspective of a first-time mobile user attempting to complete the following tasks: [list tasks, e.g., find a specific product, sign up for a newsletter, contact customer support]. Identify any pain points, areas of confusion, or obstacles that might prevent the user from successfully completing these tasks. For each identified issue, provide a clear and concise explanation of the problem and offer at least two alternative solutions, taking into account best practices for mobile UX design. Solutions should address aspects such as responsive design, touch target sizes, font readability, and overall information architecture. Please output your report in a structured format that includes a prioritized list of recommendations.