The method
Use this prompt directly in ChatGPT, Gemini, or Claude. Copy and paste the prompt, then provide the relevant domain name, certificate details, and any error messages encountered. The AI will provide troubleshooting steps and guidance.
The prompts
Prompt 1
I am experiencing issues with the SSL certificate on the domain [insert domain name]. The certificate is [insert certificate provider, e.g., Let's Encrypt, Comodo] and was issued on [insert issue date]. The expiration date is [insert expiration date]. I am receiving the following error message: [insert error message, e.g., 'NET::ERR_CERT_AUTHORITY_INVALID']. Can you provide a step-by-step guide to troubleshoot and resolve this issue, including checking the certificate chain, server configuration (e.g., Apache, Nginx), and DNS settings?
Prompt 2
My website [insert domain name] is showing an SSL certificate error. I suspect the certificate chain is incomplete. The server is running on [specify web server software, e.g., Apache, Nginx]. Generate the necessary commands to verify the certificate chain and identify any missing intermediate certificates. Then, provide instructions on how to correctly install the full certificate chain on my server, taking into account the specific web server software and operating system ([specify operating system, e.g., Ubuntu 20.04]). Also, advise on tools or online services that can validate the SSL configuration after the installation.